Shipping policy

Shipping Policy

At Pech (Pechall), we strive to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner.

Processing Time:

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
  • Customized or personalized items may require additional processing time.

Shipping Methods and Delivery Time:

  • We offer several shipping methods for domestic and international orders.
  • Estimated delivery times may vary depending on the shipping method selected and the destination.
  • Customers can choose their preferred shipping option during the checkout process.

Shipping Costs:

  • Shipping costs are calculated based on the total weight of the order, the shipping destination, and the selected shipping method.
  • Any applicable shipping fees will be displayed at checkout before the order is confirmed.

Tracking Orders:

  • Once your order is shipped, a shipping confirmation email will be sent to you, including tracking information.
  • Tracking details allow you to monitor the status of your shipment and estimated delivery date.

Delivery Address:

  • Please ensure the accuracy of the shipping address provided during checkout. Pech LLC is not responsible for orders shipped to incorrect addresses provided by the customer.
  • Any additional charges incurred due to incorrect address information will be the customer’s responsibility.

International Shipping:

  • International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
  • Pech LLC is not liable for any delays or additional fees incurred during customs processing.

Shipping Delays:

  • While we strive to meet all delivery timelines, shipping delays due to unforeseen circumstances (e.g., weather conditions, carrier issues, holidays) may occur. We appreciate your patience during such instances.

Lost or Damaged Packages:

  • In the rare event of a lost or damaged package during transit, please contact our customer service team within 48 hours of delivery or the estimated delivery date. We will work with the carrier to resolve the issue.

Returns Due to Failed Delivery Attempts:

  • If a package is returned to us due to unsuccessful delivery attempts or incorrect address information provided by the customer, additional shipping charges may apply for reshipment.

Order Cancellation or Modifications:

  • Changes to orders or cancellation requests can be accommodated within 24 hours of order placement. Please contact us immediately for any adjustments needed.

Contact Information:

  • For any inquiries regarding shipping or to report any issues with your order, please contact our customer service team at [contact email/phone number].

Policy Changes:

  • Pech LLC reserves the right to modify or update this shipping policy at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with Pech LLC, you agree to adhere to the terms outlined in this shipping policy.